Fastway Integration with Helm
Easily connect Fastway to your Helm account and start dispatching efficiently. This step-by-step guide walks you through everything from credentials to configuration

Who Are Fastway?
Fastway is a courier and logistics network operating primarily in Ireland and New Zealand, specialising in parcel and freight delivery solutions
Known for flexible service options and a widespread agent network, Fastway supports both business and consumer shipments

Step 1: Get Your Fastway Credentials
Before installing Fastway in Helm, ensure you have the following credentials
You will need:
Username
Password
🔎 These credentials are provided by Fastway upon account registration
Contact their support team if you need assistance obtaining them

Step 2: Install Fastway in Helm
To begin:
Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type “Couriers”
Select the Couriers tab from the search results

Step 3: Select and Configure Fastway
Click Install Courier in the bottom-right corner
Search for and select Fastway from the list
Click Continue to proceed with setup
Fill in the required fields:
Field | What to Enter |
Courier Identifier | Internal name (e.g. “Fastway Ireland” or “Fastway NZ”) |
Account Type | Choose Live for production use or Test for staging |
Collection Time | Enter your scheduled pickup time as agreed with Fastway |
Username | Provided by Fastway |
Password | Provided by Fastway |
💡 Tip: The Notes section (if shown) is for internal comments - only visible to you
Once done, click Save to activate the integration

All Set!
Fastway is now integrated with Helm WMS
You can start dispatching parcels, generating shipping labels, and managing collections directly from Helm

Need Help?
If you're unsure at any point or need extra support:
