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Despatch Settings

Any Item vs All Items in Rule Filters

When you filter Order Rules or Shipping Rules by order item-level fields (like SKU or Quantity), you can now choose whether the rule matches when any qualifying item is found, or only when all items in the order meet the condition

1. Locate the Match Mode Dropdown

Item-based filter types show a second dropdown between the Type field and the value.

  1. Add or edit a filter using an item-level type, such as Order Item SKU or Order Item Quantity

  2. Click the dropdown next to it - this is where you set the match mode

2. Choose Any Item or All Items

  • Any Item – the rule matches if at least one item on the order meets the filter condition

  • All Items – the rule only matches if every item on the order meets the filter condition

For example, filtering Order Item SKU contains "RYDALE" with Any Item matches an order the moment one RYDALE item appears, even alongside other unrelated products. Switching to All Items means the order only matches if every single item is a RYDALE SKU

By separating Any Item from All Items, rule filters now reflect exactly how granular or broad you need your automation to be - whether you're triggering on a single flagged product or requiring uniformity across the whole order.