The Range Integration Guide

Integrate your store with The Range to automate order management, streamline fulfilment and maintain accurate stock levels across platforms using Helm

What is The Range Marketplace

The Range Marketplace allows approved sellers to list their products on one of the UK's largest value-driven retailers, reaching millions of customers online

By connecting The Range to Helm, you can centralise operations, automate inventory syncing and manage multichannel fulfilment from a single dashboard

PROS ✅

CONS ❌

Access to a high-traffic UK retail marketplace

Requires valid API credentials issued by The Range

Real-time order import and inventory synchronisation with Helm

Approval process may be required before going live

Supports large catalogue sizes and multichannel management

Integration behaviour may vary based on The Range’s internal setup

Step-by-Step Setup

To connect The Range to Helm

  1. Obtain API Credentials
    Contact The Range Marketplace team to request your API URL and API Key

  2. Log in to Helm
    Go to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select The Range from the integration list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g. The Range UK

Sales Channel Logo

Upload The Range logo or your own brand icon

API URL

Paste the full API endpoint provided by The Range Marketplace

API Key

Enter the API key issued via your seller credentials

  1. Click Continue

Interaction Settings

Adjust how Helm interacts with The Range Marketplace

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import your product catalogue into Helm

Sync Stock Levels

Keep stock synchronised between Helm and The Range

Use Channel Names

Display The Range product names on orders for visibility

Max Stock Levels

Limit the maximum quantity shown on The Range

Stock Buffer

Reserve a quantity to reduce overselling

Auto Merge Orders

Combine orders placed by the same customer or delivery address

Order Importing Type

Choose the point in time to begin importing orders from The Range

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your integration with The Range is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure the full URL is entered including protocol (https)

Invalid API Key

Confirm the API key matches what was issued by The Range Marketplace

Orders Not Importing

Verify that order statuses are selected and the channel is active

Stock Not Syncing

Check that SKUs match across Helm and The Range and stock sync is enabled

If you experience issues and need assistance, contact Helm Support