The Range Integration Guide
Integrate your store with The Range to automate order management, streamline fulfilment and maintain accurate stock levels across platforms using Helm
What is The Range Marketplace
The Range Marketplace allows approved sellers to list their products on one of the UK's largest value-driven retailers, reaching millions of customers online
By connecting The Range to Helm, you can centralise operations, automate inventory syncing and manage multichannel fulfilment from a single dashboard
PROS ✅ | CONS ❌ |
Access to a high-traffic UK retail marketplace | Requires valid API credentials issued by The Range |
Real-time order import and inventory synchronisation with Helm | Approval process may be required before going live |
Supports large catalogue sizes and multichannel management | Integration behaviour may vary based on The Range’s internal setup |
Step-by-Step Setup
To connect The Range to Helm
Obtain API Credentials
Contact The Range Marketplace team to request your API URL and API KeyLog in to Helm
Go to Settings → My StoreAdd New Sales Channel
Click Add New Sales Channel and select The Range from the integration listEnter Required Details
FIELD | DESCRIPTION |
Sales Channel Name | e.g. The Range UK |
Sales Channel Logo | Upload The Range logo or your own brand icon |
API URL | Paste the full API endpoint provided by The Range Marketplace |
API Key | Enter the API key issued via your seller credentials |
Click Continue
Interaction Settings
Adjust how Helm interacts with The Range Marketplace
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import your product catalogue into Helm |
Sync Stock Levels | Keep stock synchronised between Helm and The Range |
Use Channel Names | Display The Range product names on orders for visibility |
Max Stock Levels | Limit the maximum quantity shown on The Range |
Stock Buffer | Reserve a quantity to reduce overselling |
Auto Merge Orders | Combine orders placed by the same customer or delivery address |
Order Importing Type | Choose the point in time to begin importing orders from The Range |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your integration with The Range is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full URL is entered including protocol (https) |
Invalid API Key | Confirm the API key matches what was issued by The Range Marketplace |
Orders Not Importing | Verify that order statuses are selected and the channel is active |
Stock Not Syncing | Check that SKUs match across Helm and The Range and stock sync is enabled |
If you experience issues and need assistance, contact Helm Support
