Next Integration Guide

Connect your Next marketplace account with Helm to automate order processing, synchronise stock levels, and streamline your fulfilment workflow

What is Next

Next is a major UK retailer offering clothing, home products, and more through its online marketplace

Integrating Next with Helm allows you to centralise your order and stock management, automate syncing, and efficiently manage multichannel fulfilment from one platform

PROS ✅

CONS ❌

Access to a large, loyal UK customer base

Requires valid API credentials provided by Next

Real-time order import and inventory synchronisation

Approval and onboarding may take time

Supports complex product catalogues and multi-warehouse stock

Integration features may vary based on Next’s API limitations

Step-by-Step Setup

To connect Next to Helm

  1. Request API Credentials
    Contact Next Marketplace to obtain your API URL and API Key

  2. Log in to Helm
    Navigate to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select Next from the available options

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g. Next UK

Sales Channel Logo

Upload the Next logo or your own brand icon

API URL

Paste the full API endpoint URL provided by Next Marketplace

API Key

Enter the API key issued by Next Marketplace

  1. Click Continue

Interaction Settings

Configure how Helm interacts with your Next Marketplace

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import products from Next into Helm

Sync Stock Levels

Keep stock quantities up to date between Helm and Next

Use Channel Names

Display product names from Next on order records

Max Stock Levels

Limit maximum stock levels sent to Next

Stock Buffer

Reserve stock quantity to reduce overselling risk

Auto Merge Orders

Automatically merge orders from the same customer or address

Order Importing Type

Choose the start date and time for importing new orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Next integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure the API URL is complete including https and version path

Invalid API Key

Verify the key matches what Next issued exactly

Orders Not Importing

Confirm the channel is active and the correct order statuses are selected

Stock Not Syncing

Make sure stock sync is enabled and SKUs are matched

If you experience issues and need assistance, contact Helm Support