La Redoute Integration Guide
Integrate your La Redoute Marketplace account with Helm to automate order imports, keep inventory synchronised, and centralise fulfilment alongside your other retail channels
What is La Redoute Marketplace
La Redoute is a leading French retailer specialising in fashion and homeware. Through its marketplace, approved third-party sellers can showcase their products on laredoute.fr and reach millions of customers across France and other European markets
Connecting La Redoute to Helm allows you to manage your catalogue, synchronise stock, and process orders efficiently from one unified system
PROS ✅ | CONS ❌ |
Sell on a well-established lifestyle and home platform with a broad European customer base | Requires a valid API URL and API Key issued by La Redoute Marketplace |
Real-time inventory and order syncing through Helm | Seller onboarding is subject to category-specific approval and quality requirements |
Consistent integration process aligned with other sales channels | Some features may vary depending on regional or account setup |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select La Redoute from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as La Redoute Marketplace FR |
Sales Channel Logo | Upload the La Redoute logo or your own branded store icon |
API URL | Use the full API endpoint provided by La Redoute |
API Key | Paste the API key generated in your La Redoute seller account |
Click Continue
Interaction Settings
Adjust how Helm communicates with your La Redoute account:
INTERACION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import your product listings from La Redoute |
Sync Stock Levels | Keep stock levels accurate across all platforms in real time |
Use Channel Names | Show La Redoute product names on Helm orders for easier tracking |
Max Stock Levels | Cap the maximum stock level shown on La Redoute |
Stock Buffer | Reserve a set amount of stock to prevent overselling |
Auto Merge Orders | Merge multiple orders from the same customer/store |
Order Importing Type | Set the date and time from which orders should start importing |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your La Redoute integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full endpoint is entered correctly, including HTTPS and any versioning |
Invalid API Key | Double-check that the key is current, active, and properly copied from the portal |
Orders Not Importing | Confirm the channel is active and import settings are correctly configured |
Stock Not Syncing | Verify that stock sync options are enabled in the interaction settings |
If you experience issues and need assistance, contact Helm Support
