Unleashed Integration Guide

Integrate your Unleashed inventory management system with Helm to create a seamless flow of product, order, and stock data across all your sales channels

What is Unleashed

Unleashed is a powerful inventory and manufacturing platform used by product-based businesses to manage stock, purchasing, and sales in real time

Connecting Unleashed to Helm enables automated order syncing, centralised stock control, and accurate fulfilment workflows across eCommerce, B2B and retail platforms

PROS ✅

CONS ❌

Robust inventory and purchasing system ideal for growing businesses

Requires API setup and authentication from the Unleashed dashboard

Real-time synchronisation of product and stock data

Initial setup may involve SKU and warehouse mapping

Seamless integration with multiple Helm sales channels

Data hygiene is critical for successful order and stock syncing

Step-by-Step Setup

To connect Unleashed to Helm:

  1. Access Your Unleashed Account
    Log in to your Unleashed dashboard and navigate to Settings → API Access

  2. Generate API Credentials
    Copy your API Key and API ID from Unleashed

  3. Log in to Helm
    Go to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and select Unleashed from the integration list

  5. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., Unleashed Inventory

Sales Channel Logo

Upload the Unleashed logo or your own brand icon

API Key

Paste the API Key from your Unleashed account

API ID

Enter the corresponding API ID

  1. Click Continue

Interaction Settings

Customise how Helm interacts with Unleashed:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import products from Unleashed into Helm

Sync Stock Levels

Keep inventory levels updated in real time across platforms

Use Channel Names

Show Unleashed product names in order records

Max Stock Levels

Cap stock quantities sent to your connected sales channels

Stock Buffer

Reserve units to prevent overselling during peak demand

Auto Merge Orders

Combine multiple orders for the same customer into a single dispatch

Order Importing Type

Set the date and time to begin importing orders into Helm from Unleashed

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Unleashed integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key or ID

Double-check the credentials from the Unleashed API settings

Products Not Importing

Ensure products are active and correctly formatted in Unleashed

Stock Not Syncing

Verify SKU alignment between Helm and Unleashed

Duplicate Orders

Check auto merge settings and order importing rules in Helm

If you experience issues and need assistance, contact Helm Support