Satair Integration Guide

Integrate your Satair account with Helm to automate order processing, synchronise stock in real time, and streamline fulfilment across aerospace aftermarket parts and services

What is Satair

Satair is a leading global provider of aftermarket services and solutions for the aerospace industry, specialising in spare parts distribution, repair services, and supply chain management for commercial and military aircraft

By connecting Satair to Helm, suppliers and service providers can centralise order management, maintain accurate inventory levels, and coordinate multi-location fulfilment with precision and speed

PROS ✅

CONS ❌

Access to a global aerospace aftermarket network

Requires a valid API URL and API Key issued by Satair

Real-time sync of orders and stock via Helm

Product data must comply with aerospace industry standards and regulations

Streamlined fulfilment for complex aerospace parts

Onboarding may include strict compliance and certification requirements

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Satair from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Satair Global or Satair Aerospace Parts

Sales Channel Logo

Upload the Satair logo or your own branded icon

API URL

Enter the full API endpoint provided by Satair

API Key

Paste the API key issued by Satair during integration onboarding

  1. Click Continue

Interaction Settings

Configure how Helm interacts with Satair:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Import SKUs and product data from Satair

Sync Stock Levels

Keep stock quantities synchronised across Helm and Satair

Use Channel Names

Display product names from Satair on Helm orders

Max Stock Levels

Set a stock cap to control quantity visibility

Stock Buffer

Reserve inventory to avoid overselling critical aerospace parts

Auto Merge Orders

Combine orders from the same repair centre or customer

Order Importing Type

Define the date/time to start importing new orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Satair integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Verify that the API URL includes HTTPS and the correct endpoint/version

Invalid API Key

Confirm the key is active and assigned to your Satair vendor account

Orders Not Importing

Check that the channel is active and order sync filters are correctly set

Stock Not Syncing

Ensure stock sync settings are enabled and SKU mappings are accurate

If you experience issues and need assistance, contact Helm Support