Saks Marketplace Integration Guide

Integrate your Saks marketplace channel with Helm to automate order synchronisation, maintain real-time inventory, and centralise fulfilment across one of North America’s premier luxury fashion destinations.

What is Saks Marketplace

Saks is a leading luxury department store offering premium fashion, beauty, and lifestyle products. Through its marketplace, Saks partners with select third-party sellers to expand its online assortment while maintaining its reputation for high-quality curation and customer service.

Connecting Saks to Helm allows brands to streamline operations, sync stock seamlessly, and manage high-end order fulfilment within a single centralised system.

PROS ✅

CONS ❌

Connect to a high-end, fashion-forward customer base

Requires approved onboarding and API credentials from Saks Marketplace

Real-time order and inventory sync with Helm

Product data may need to meet luxury retail formatting and content standards

Ideal for designer goods, premium apparel, and beauty categories

Approval process may include brand compliance, content review, and SKU mapping

Step-by-Step Setup

To integrate Saks Marketplace with Helm:

  1. Register with Saks Marketplace
    Apply via the Saks seller portal and complete the required onboarding process.

  2. Obtain API Credentials
    Once approved, retrieve your API URL and API Key via the Saks technical team.

  3. Log in to Helm
    Navigate to Settings → My Store in the Helm dashboard.

  4. Add New Sales Channel
    Click Add New Sales Channel and select Saks from the list.

  5. Enter API Credentials

FIELD

DESCRIPTION

Sales Channel Name

e.g., Saks Marketplace US

Sales Channel Logo

Upload the official Saks logo or your brand logo

API URL

Enter the complete API endpoint provided by Saks

API Key

Paste the key issued via your Saks seller account

  1. Click Continue

Interaction Settings

Define how Helm interacts with Saks for stock, order syncing, and fulfilment logic

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import product listings from Saks

Sync Stock Levels

Keep inventory levels in sync between Helm and Saks

Use Channel Names

Display Saks product titles in your Helm orders

Max Stock Levels

Cap how much inventory is shown on Saks Marketplace

Stock Buffer

Hold back units to prevent accidental overselling

Auto Merge Orders

Merge orders from the same customer/store into a single dispatch

Order Importing Type

Select the starting date/time for importing orders into Helm

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Saks integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Confirm the URL includes HTTPS and matches the structure provided by Saks

Invalid API Key

Ensure the API Key is correctly copied and active

Orders Not Importing

Check that the channel is active and order statuses are configured correctly

Stock Not Syncing

Ensure that SKU mappings and stock sync preferences are enabled

If you experience issues and need assistance, contact Helm Support