Cdiscount Integration Guide

Integrate your Cdiscount seller account with Helm to automate order syncing, keep inventory accurate and simplify fulfilment management across platforms

What is Cdiscount

Cdiscount is one of France’s largest online marketplaces, specialising in consumer electronics, homeware, fashion and more

By connecting Cdiscount to Helm, you can centralise your operations, ensure real-time stock synchronisation and manage orders efficiently alongside your other channels

PROS ✅

CONS ❌

Access to a high-volume French marketplace

Requires API credentials issued through the Cdiscount developer portal

Real-time order and stock sync with Helm

API limits and authentication can require setup guidance

Supports multilingual operations and international delivery

Integration may require mapping to Cdiscount’s category and product standards

Step-by-Step Setup

To connect Cdiscount to Helm

  1. Register as a Seller
    Sign up at seller.cdiscount.com and complete onboarding

  2. Access API Credentials
    Log in to your Cdiscount developer account and generate your API Key and API URL

  3. Log in to Helm
    Navigate to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and select Cdiscount from the list

  5. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g. Cdiscount France

Sales Channel Logo

Upload the Cdiscount logo or your own brand icon

API URL

Enter the full API endpoint provided by Cdiscount

API Key

Paste the API key generated from your seller dashboard

  1. Click Continue

Interaction Settings

Adjust how Helm communicates with your Cdiscount store

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import your product catalogue from Cdiscount

Sync Stock Levels

Keep stock quantities synchronised between Helm and Cdiscount

Use Channel Names

Display Cdiscount product names on Helm order records

Max Stock Levels

Set a limit for maximum visible stock quantities on Cdiscount

Stock Buffer

Reserve a quantity of stock to prevent overselling

Auto Merge Orders

Automatically merge orders from the same customer or delivery address

Order Importing Type

Select the date and time to begin importing orders from Cdiscount

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Cdiscount integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key

Double-check the key from the Cdiscount developer portal is entered correctly

Incorrect API URL

Ensure the full HTTPS endpoint is used, including version path if needed

Orders Not Importing

Confirm the channel is marked active and order statuses are configured properly

Stock Not Syncing

Verify SKU matching and that stock sync settings are enabled in Helm

If you experience issues and need assistance, contact Helm Support