MediaMarkt Integration Guide
Integrate your MediaMarkt Marketplace account with Helm to automate order syncing, maintain accurate stock levels, and streamline your fulfilment operations across all channels
What is MediaMarkt Marketplace
Media Markt is one of Europe’s leading electronics retailers. Through its marketplace model, approved third-party sellers can list products alongside Media Markt’s core catalogue and reach millions of tech-savvy consumers
By connecting MediaMarkt to Helm, you gain full control over your product listings, stock management, and order fulfilment, all from a centralised platform
PROS ✅ | CONS ❌ |
Access to one of Europe’s most recognised consumer electronics marketplaces | Requires a valid API URL and API Key issued by MediaMarkt |
Real-time syncing of inventory and order data | Seller onboarding may vary based on country and product category |
Simple setup through Helm’s familiar interface | API behaviour or limits may differ across regions |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select MediaMarkt from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as MediaMarkt Marketplace Germany |
Sales Channel Logo | Upload the MediaMarkt logo or your own brand logo |
API URL | Use the full API endpoint provided by MediaMarkt |
API Key | Paste the API key issued to your seller account |
Click Continue
Interaction Settings
Fine-tune how Helm communicates with your MediaMarkt account:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import product listings from MediaMarkt |
Sync Stock Levels | Keep stock levels synchronised in real time |
Use Channel Names | Display product names from MediaMarkt on each order |
Max Stock Levels | Cap the quantity of stock visible on the channel |
Stock Buffer | Reserve a buffer to prevent overselling |
Auto Merge Orders | Merge multiple orders from the same customer/store |
Order Importing Type | Set the starting point in time for importing orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your MediaMarkt integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Double-check the full URL, including HTTPS and the correct version path |
Invalid API Key | Ensure the key is copied exactly from the MediaMarkt portal and has not expired |
Orders Not Importing | Confirm the channel is active and order status filters are correctly applied |
Stock Not Syncing | Verify that stock sync is enabled and mapped properly in the interaction settings |
If you experience issues and need assistance, contact Helm Support
