Secret Sales Integration Guide
Integrate your Secret Sales Marketplace account with Helm to automate order imports, manage inventory, and streamline fulfilment operations across your channels
What is Secret Sales Marketplace
Secret Sales is a premium fashion and lifestyle marketplace offering customers exclusive access to top brands at discounted prices
By connecting your Secret Sales account to Helm, you can centralise order and stock management, reduce manual processes, and maintain accurate inventory across your retail stack
PROS ✅ | CONS ❌ |
Partner with a premium UK fashion and lifestyle platform | Requires a valid API URL and API Key issued by Secret Sales |
Real-time syncing of orders and stock with Helm | Sync logic may differ slightly depending on platform configuration |
Clean and consistent setup process for multi-channel sellers | Onboarding approval or API access may take time |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Secret Sales from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Secret Sales Marketplace UK |
Sales Channel Logo | Upload the Secret Sales logo or your own branded icon |
API URL | Use the full API endpoint provided by Secret Sales |
API Key | Paste the API key issued by Secret Sales via your seller portal |
Click Continue
Interaction Settings
Customise how Helm communicates with your Secret Sales store:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically download new products from Secret Sales |
Sync Stock Levels | Keep inventory levels up to date across platforms |
Use Channel Names | Show Secret Sales product names on Helm orders |
Max Stock Levels | Cap stock quantity published to the channel |
Stock Buffer | Reserve a buffer amount to prevent overselling |
Auto Merge Orders | Merge orders from the same customer/store for simpler processing |
Order Importing Type | Set the date and time to begin downloading orders from Secret Sales |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Secret Sales integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Ensure the full URL is entered correctly, including protocol and path |
Invalid API Key | Confirm the key is accurate and up to date from your Secret Sales portal |
Orders Not Importing | Verify the channel is active and import settings are correctly configured |
Stock Not Syncing | Check that stock sync is enabled and buffer/max stock settings are suitable |
If you experience issues and need assistance, contact Helm Support
