Yodel C2C Courier Integration

Set up Yodel C2C in your Helm WMS to manage consumer-to-consumer parcel deliveries with seamless label printing, tracking, and collection scheduling

Who Are Yodel C2C?

Yodel C2C is Yodel’s specialised service focusing on consumer-to-consumer parcel deliveries across the UK

It provides flexible, reliable shipping options designed to connect individual sellers and buyers with ease

Step 1: Get Your Yodel C2C Credentials

Before installing Yodel C2C in Helm, ensure you have the following credentials

You will need:

API KEY
Username
Password

🔎 These credentials are provided by Yodel C2C during onboarding

If you do not have them, contact your Yodel C2C account manager or support team

Step 2: Install Yodel C2C in Helm

To begin:

Open the Settings menu in the bottom-left corner of Helm
Use the search bar to type Couriers
Select the Couriers tab from the results

Step 3: Select and Configure Yodel C2C

Click Install Courier in the bottom-right corner
Search for and select Yodel C2C from the list
Click Continue to begin configuration
Enter the following details:

Field	What to Enter
Courier Identifier	Internal name (e.g. “Yodel C2C Standard” or “Yodel C2C Express”)
Account Type	Choose Live for production or Test for trial setup
Collection Time	Enter your agreed pickup schedule with Yodel C2C
API KEY	Provided by Yodel C2C
Username	Provided by Yodel C2C
Password	Provided by Yodel C2C

💡 Tip: The Notes section (if shown) is for internal comments - only visible to you

Once done, click Save to activate the integration

All Set!

Yodel C2C is now integrated with your Helm WMS

You can begin dispatching shipments, printing labels and managing collections directly from Helm

Need Help?

If you're unsure at any point or need extra support:

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