Decathlon Integration Guide

Integrate your Decathlon Marketplace account with Helm to automate order imports, synchronise inventory, and streamline fulfilment across all your retail channels

What is Decathlon Marketplace

Decathlon Marketplace enables approved sellers to list and sell their products on decathlon.co.uk, offering exposure to a large customer base focused on sports, fitness, and outdoor lifestyle

By connecting your Decathlon account to Helm, you can manage orders, maintain accurate stock levels, and automate fulfilment - all from a centralised platform

PROS ✅

CONS ❌

Access a trusted and growing sports and outdoor marketplace

Requires a valid API URL and API Key issued by Decathlon

Real-time syncing of orders and inventory

Marketplace settings and onboarding may vary slightly

Consistent Helm setup with multi-channel support

Seller account must be approved with API access enabled

Step-by-Step Setup

From your Helm dashboard:

  1. Navigate to Settings > My Store

  2. Click Add New Sales Channel

  3. Select Decathlon from the list of available integrations

  4. Click Install

  5. Enter the required details:

FIELD

DESCRIPTION

Sales Channel Name

Enter a name such as Decathlon Marketplace UK

Sales Channel Logo

Upload the Decathlon logo or your own brand icon

API URL

Enter the full API endpoint provided by Decathlon (e.g. https://api.decathlon.co.uk)

API Key

Paste the API key provided by Decathlon via your seller account

  1. Click Continue

Interaction Settings

Configure how Helm communicates with your Decathlon Marketplace:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically pull in new product listings from Decathlon

Sync Stock Levels

Keep stock levels up to date in real time

Use Channel Names

Display Decathlon product names in your Helm orders

Max Stock Levels

Cap the amount of stock sent to the marketplace

Stock Buffer

Hold back a portion of stock to prevent overselling

Auto Merge Orders

Merge multiple orders from the same customer or store

Order Importing Type

Set a starting point in time to begin importing new Decathlon orders

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Decathlon integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Ensure the URL is complete and correctly formatted with https://

Invalid API Key

Verify the key from Decathlon is current and entered without extra spaces

Orders Not Importing

Check that the channel is active and order import settings are correct

Stock Not Syncing

Confirm that inventory sync options are enabled and properly configured

If you experience issues and need assistance, contact Helm Support