ReCharge Integration Guide

Integrate your ReCharge subscriptions with Helm to unify recurring orders, manage stock levels across systems and streamline fulfilment workflows in real time

What is ReCharge

ReCharge is a subscription billing platform designed for eCommerce businesses that sell recurring products or memberships

By connecting ReCharge to Helm, you can synchronise subscription orders, maintain accurate stock and consolidate fulfilment across your channels — ensuring your subscribers receive their items on time without manual effort

PROS ✅

CONS ❌

Ideal for subscription-based and recurring product businesses

Requires valid API credentials and optional webhook configuration

Real-time subscription order import and fulfilment syncing

May require coordination with Shopify or eCommerce platform

Supports discounting, bundles and flexible billing cycles

Some data (like customer history) may not fully sync without advanced setup

Step-by-Step Setup

To connect ReCharge to Helm

  1. Log in to your ReCharge Admin Dashboard
    Navigate to Apps → API Tokens

  2. Create API Token
    Click Create Token and select permissions for Read Orders, Write Orders, Read Products, and Read Customers
    Copy the API Key once created

  3. Log in to Helm
    Go to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and choose ReCharge from the integration list

  5. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g. ReCharge Subscriptions UK

Sales Channel Logo

Upload your brand or ReCharge logo

API URL

Paste your generated ReCharge API url

API Key

Paste your generated ReCharge API key

  1. Click Continue to configure how Helm interacts with ReCharge

Interaction Settings

Customise how Helm synchronises with your ReCharge store

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import subscription-based products from ReCharge

Sync Stock Levels

Keep inventory synchronised as subscriptions are processed

Use Channel Names

Display product names from ReCharge on orders within Helm

Max Stock Levels

Cap the number of units available to avoid overselling

Stock Buffer

Reserve a buffer of stock per SKU for safety

Auto Merge Orders

Merge multiple subscription orders from the same customer

Order Importing Type

Choose the start date and time for importing recurring orders into Helm

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your ReCharge integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key

Confirm the key was copied correctly and permissions are fully enabled

Orders Not Importing

Check that the channel is active and webhook settings are in place

Missing Subscription Data

Ensure Helm is authorised to pull all relevant endpoints

Stock Not Syncing

Verify SKUs match across ReCharge and Helm and inventory sync is enabled

If you experience issues and need assistance, contact Helm Support