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Sales Channels

Interspire Integration Guide

Connect your Interspire store with Helm to automate order management, synchronise stock levels, and streamline fulfilment across your sales channels

What is Interspire

Interspire is an eCommerce platform designed for easy store management, offering features such as marketing tools, product management, and order processing

Integrating Interspire with Helm enables you to centralise your orders and inventory, reducing manual work and improving operational efficiency

PROS ✅

CONS ❌

Simple to set up with straightforward API connectivity

May require technical knowledge to configure API access

Centralised order and stock management across multiple channels

Some features may be limited compared to more modern platforms

Supports real-time inventory syncing and order import

Customisation of API endpoints might be necessary

Step-by-Step Setup

To connect Interspire to Helm

  1. Generate API Credentials
    Log in to your Interspire Admin Panel
    Navigate to Settings → API and create or retrieve your API key and endpoint URL

  2. Log in to Helm
    Go to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select Interspire from the list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g. Interspire Store UK

Sales Channel Logo

Upload your Interspire logo or brand icon

API URL

Paste your full Interspire API endpoint URL

API Key

Enter the API key generated in your Interspire dashboard

  1. Click Continue

Interaction Settings

Configure how Helm communicates with Interspire

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import product listings from Interspire

Sync Stock Levels

Keep stock quantities updated between Helm and Interspire

Use Channel Names

Show Interspire product names on order records in Helm

Max Stock Levels

Limit maximum stock levels sent to Interspire

Stock Buffer

Reserve stock quantity to prevent overselling

Auto Merge Orders

Merge multiple orders from the same customer or address

Order Importing Type

Set the start date/time for importing orders into Helm

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Interspire integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API URL

Confirm the API URL includes https and is publicly accessible

Invalid API Key

Verify the API key matches what was generated in Interspire

Orders Not Importing

Ensure the channel is active and order statuses are set correctly

Stock Not Syncing

Check SKU matching and that stock sync is enabled

If you experience issues and need assistance, contact Helm Support

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