Liverpool Marketplace (Mexico) Integration Guide
Integrate your Liverpool Mexico marketplace channel with Helm to automate order synchronisation, maintain accurate stock levels, and streamline fulfilment on one of Mexico’s leading department store platforms.
What is Liverpool Marketplace (Mexico)
Liverpool is a prominent Mexican department store chain offering a wide range of products, including fashion, electronics, home goods, and more. Their online marketplace allows approved third-party sellers to reach a large and diverse customer base across Mexico.
Connecting Liverpool Marketplace (Mexico) to Helm enables centralised order management, real-time stock synchronisation, and efficient fulfilment alongside your other sales channels.
PROS ✅ | CONS ❌ |
Access to one of Mexico’s largest and most trusted retail platforms | Requires a valid API URL and API Key issued by Liverpool Mexico |
Real-time syncing of orders and stock through Helm | Integration documentation may be limited or available only in Spanish |
Supports a wide product range from fashion to electronics | Onboarding may require compliance with Mexican regulations and tax policies |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Liverpool Marketplace from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | e.g. Liverpool Mexico |
Sales Channel Logo | Upload the Liverpool Mexico logo or your own branded icon |
API URL | Enter the full API endpoint URL provided by Liverpool Mexico |
API Key | Paste the API key issued through your Liverpool Mexico seller account |
Click Continue
Interaction Settings
Configure how Helm interacts with Liverpool Marketplace:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import new products and updates from Liverpool Marketplace |
Sync Stock Levels | Synchronise stock quantities between Helm and Liverpool |
Use Channel Names | Show Liverpool product names on Helm orders |
Max Stock Levels | Set a maximum stock level visible on Liverpool Marketplace |
Stock Buffer | Reserve a buffer to prevent overselling |
Auto Merge Orders | Automatically merge multiple orders from the same customer |
Order Importing Type | Set the date/time from which to start importing new Liverpool orders |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Liverpool Marketplace integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Confirm the URL includes HTTPS and the correct API version/path |
Invalid API Key | Ensure the API key matches exactly what Liverpool Mexico issued |
Orders Not Importing | Verify the channel is active and order statuses are configured correctly |
Stock Not Syncing | Confirm stock sync is enabled and SKU mappings are accurate |
If you experience issues and need assistance, contact Helm Support
