Shop Apotheke Integration Guide
Integrate your Shop Apotheke Marketplace account with Helm to automate order imports, synchronise inventory in real time, and streamline your fulfilment across all healthcare and wellness products
What is Shop Apotheke Marketplace
Shop Apotheke is one of Europe's leading online pharmacies, specialising in health, beauty, and wellness products. Their marketplace enables approved sellers to list complementary non-prescription products directly on their high-traffic eCommerce platform
By connecting Shop Apotheke to Helm, you can unify your order flow, maintain accurate stock levels, and reduce manual admin through automated fulfilment processes
PROS ✅ | CONS ❌ |
Access to a trusted, health-focused retail marketplace | Requires a valid API URL and API Key issued by Shop Apotheke |
Real-time syncing of stock and order data | Onboarding processes may include category-specific requirements or regulatory checks |
Seamless setup and automation via the Helm platform | API performance and features may differ by country or account tier |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Shop Apotheke from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Shop Apotheke Germany or Shop Apotheke EU |
Sales Channel Logo | Upload the Shop Apotheke logo or your own brand icon |
API URL | Use the full API endpoint provided by Shop Apotheke |
API Key | Paste the API key generated in your Shop Apotheke seller account |
Click Continue
Interaction Settings
Configure how Helm interacts with your Shop Apotheke Marketplace account:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import your products into Helm |
Sync Stock Levels | Keep stock levels updated between Helm and Shop Apotheke |
Use Channel Names | Show product titles from Shop Apotheke in your Helm order view |
Max Stock Levels | Set a maximum stock quantity visible to the marketplace |
Stock Buffer | Hold back reserve units to avoid stockouts or overselling |
Auto Merge Orders | Combine multiple orders from the same customer or store |
Order Importing Type | Define the starting point in time for new order imports |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Shop Apotheke integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Double-check the full API path including HTTPS and version segments |
Invalid API Key | Ensure the key is correctly copied and authorised within your seller portal |
Orders Not Importing | Verify the integration is active and order statuses are set appropriately |
Stock Not Syncing | Confirm that stock sync options are enabled and properly mapped in Helm |
If you experience issues and need assistance, contact Helm Support
