Amazon Easy Ship Integration Guide

Integrate your Amazon Easy Ship account with Helm to automate order syncing, streamline local deliveries, and manage shipping with pickup directly from your warehouse

What is Amazon Easy Ship

Amazon Easy Ship is a shipping solution for sellers where Amazon picks up orders directly from your location and delivers them to customers

Available primarily in specific countries such as India, this service bridges the gap between Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM), allowing you to maintain control of inventory while leveraging Amazon’s delivery network

Comparison with Other Fulfilment Methods

Method

Fulfilment By

Storage

Shipping

Prime Eligible

Notes

FBA

Amazon

Amazon

Amazon

Yes

Amazon handles everything

FBM

Seller

Seller

Seller

No

Full seller control

Easy Ship

Seller + Amazon

Seller

Amazon picks up and delivers

Depends on region

Hybrid of FBM with Amazon delivery

Key Features

  • Amazon picks up orders from your location

  • You control your stock and warehouse

  • Deliveries handled by Amazon’s logistics network

  • You generate shipping labels and schedule pickups via Amazon Easy Ship

  • Tracking and delivery confirmation handled by Amazon

Pros ✅

Cons ❌

Retain control of inventory

Only available in selected countries

Amazon handles customer delivery logistics

You are still responsible for picking, packing, and labelling

Streamlined tracking and delivery experience

Pickup scheduling needs to be managed daily

Step-by-Step Setup in Helm

  1. Navigate to Settings > My Store

  2. Click the Plus Icon + in sales channels, Add Sales Channel

  3. Enter Amazon Easy Ship as the name of the integration

  4. Find it and click Install

  5. Assign a label like Amazon Easy Ship UK

  6. Set the Account Nominal Code for accounting purposes

  7. Choose your Region (e.g. uk)

  8. Select Fulfilment Channel – Easy Ship

  9. Set Order Status Filters – Unshipped, Shipped, or All

  10. Review settings under Order Management and Stock Management and enable or disable fields as required

  11. Click Save

  12. Once saved:

    • Copy the Connect Link to send to the person responsible for authentication

    • Or click Connect to be redirected to Amazon Seller Central where you can authorise Helm access

After authorisation, your Easy Ship integration is live and ready to Take the Helm

Common Issues

  • Token Expired:
    Reconnect using the original authorisation link to refresh credentials

  • Permission Not Granted:
    Ensure your Amazon Easy Ship user has the necessary rights to approve integrations

Why Not To Merge Orders for This Integration?

We normally allow order merging so that multiple orders from the same customer can be combined into a single shipment. This is convenient for packing and can reduce shipping costs, because instead of sending several parcels, you dispatch just one consignment with one label.

However, marketplace channels such as Amazon, TikTok and Temu must not have their orders merged. These platforms track each individual order and shipment very strictly. When you merge their orders:

  • The tracking information no longer maps cleanly to each original order on the marketplace

  • This can create defects in your Valid Tracking Rate (VTR) and similar performance metrics

  • Repeated issues of this kind can trigger serious account-level consequences, including suspension of your store for around 10–15 weeks

Because of this, we actively prevent users from merging orders originating from Amazon, TikTok and Temu. This safeguard is there to protect your account health, your tracking performance, and ultimately your revenue; by blocking merges on these specific channels, we help you avoid accidental policy violations and the very real risk of your store being shut down

If you experience issues with label generation, pickup scheduling or syncing, contact Helm Support