Janie & Jack Integration Guide

Integrate your Janie & Jack sales channel with Helm to automate order imports, synchronise inventory in real time, and streamline fulfilment for premium children’s apparel and accessories.

What is Janie & Jack Marketplace

Janie & Jack is a leading upscale children’s clothing brand offering classic, stylish apparel for kids. Their marketplace supports third-party partnerships to expand product reach through complementary platforms.

Connecting Janie & Jack to Helm enables centralised order handling, accurate stock visibility, and efficient multi-channel fulfilment.

PROS ✅	CONS ❌
Access to a loyal, fashion-conscious children’s apparel customer base	Requires a valid API URL and API Key issued by Janie & Jack
Real-time syncing of orders and inventory via Helm	Product data may require specific size runs, colour variants, and imagery
Supports multi-region operations and warehouse management	Onboarding may involve brand compliance and listings review

Step-by-Step Setup

From your Helm dashboard:

Navigate to Settings > My Store
Click Add New Sales Channel
Select Janie & Jack from the list of available integrations
Click Install
Enter the required details:

FIELD	DESCRIPTION
Sales Channel Name	e.g. **Janie & Jack US or Janie & Jack CA**
Sales Channel Logo	Upload the Janie & Jack logo or your brand imagery
API URL	Use the endpoint provided by Janie & Jack
API Key	Paste the API Key issued during partner onboarding

Click Continue

Interaction Settings

Configure how Helm interacts with Janie & Jack:

INTERACTION SETTINGS	DESCRIPTION
Sync Inventory	Automatically import product listings and variants
Sync Stock Levels	Keep stock quantities aligned in real time
Use Channel Names	Display Janie & Jack product names on Helm order records
Max Stock Levels	Cap visible stock to control availability
Stock Buffer	Reserve some units to prevent overselling
Auto Merge Orders	Combine orders from the same customer or address
Order Importing Type	Set the date/time from which to begin importing Janie & Jack orders

Final Steps

Click Save once all settings are configured
Set the channel to Is Active at the top of the screen

Your Janie & Jack integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE	SOLUTION
Invalid API URL	Ensure it includes HTTPS and matches the endpoint provided by Janie & Jack
Invalid API Key	Confirm the key is active and matches what was issued
Orders Not Importing	Check the channel is active and correct status filters are set
Stock Not Syncing	Make sure stock syncing is enabled and SKUs are mapped correctly

If you experience issues and need assistance, contact Helm Support

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