Sprint Logistics Integration Guide

Integrate your Sprint Logistics shipping services with Helm to automate shipment processing, track deliveries, and synchronise order fulfilment efficiently

What is Sprint Logistics

Sprint Logistics is a freight and parcel delivery provider specialising in tailored logistics solutions across the UK and Europe

Connecting Sprint Logistics to Helm enables automatic order export, real-time tracking updates, and centralised shipping management

PROS ✅

CONS ❌

Comprehensive delivery network across UK and Europe

Requires valid API credentials provided by Sprint Logistics

Real-time shipment tracking and status updates

Some service options may need additional configuration

Integration supports automation of shipment processes

Regional restrictions may apply

Step-by-Step Setup

To integrate Sprint Logistics with Helm:

  1. Obtain API Credentials
    Contact your Sprint Logistics account manager or access your online portal to obtain:

    • API Key

    • API Secret

    • API Endpoint URL

  2. Log into Helm
    Navigate to Settings → My Store

  3. Add New Sales Channel
    Click Add New Sales Channel and select Sprint Logistics from the list

  4. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., Sprint Logistics

Sales Channel Logo

Upload the Sprint Logistics logo or your own branded icon

API Key

Your Sprint Logistics API Key

API Secret

Your Sprint Logistics API Secret

API Endpoint URL

Base URL for API access

  1. Click Continue

Interaction Settings

Set preferences for inventory sync, stock capping, order importing and fulfilment logic

INTERACTION SETTINGS

DESCRIPTION

Sync Orders

Automatically export orders from Helm to Sprint Logistics

Track Shipments

Receive tracking updates and delivery status

Auto Generate Labels

Enable automatic label creation for shipments

Warehouse Mapping

Map Helm warehouses to Sprint Logistics fulfilment centres

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Sprint Logistics integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

API Credentials Invalid

Confirm API Key and Secret with Sprint Logistics

Orders Not Exporting

Ensure order sync settings are enabled and channel active

Tracking Not Updating

Verify tracking sync and API permissions

Label Generation Problems

Check label generation settings and service availability

If you experience issues and need assistance, contact Helm Support