Bol.com Integration Guide

Integrate your bol.com account with Helm to automate order imports, synchronise stock levels and manage fulfilment operations from one streamlined system

What is bol.com

bol.com is one of the largest online marketplaces in the Netherlands and Belgium, offering a wide range of products from books to electronics and homeware

By connecting bol.com to Helm, you can ensure accurate stock management, automate order flow and consolidate your multichannel operations

PROS ✅

CONS ❌

Access to a major eCommerce platform in the Benelux region

Requires API credentials from bol.com’s seller portal

Real-time syncing of stock and orders with Helm

Some onboarding steps must be completed manually

Supports fulfilment and performance tracking integrations

Marketplace rules may vary by category and country

Step-by-Step Setup

To connect bol.com to Helm

  1. Create a bol.com Seller Account
    Register at partner.bol.com and complete the onboarding process

  2. Access API Credentials
    Log in to the bol.com partner dashboard
    Generate your Client ID, Client Secret, and note the API Base URL

  3. Log in to Helm
    Go to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and select bol.com from the list

  5. Connect via OAuth
    Click Connect to bol.com
    Enter your Client ID, Client Secret, and authorise access to Helm

Interaction Settings

Configure how Helm interacts with your bol.com store

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically pull product listings into Helm

Sync Stock Levels

Keep bol.com stock quantities up to date based on Helm inventory

Use Channel Names

Display bol.com product names in Helm order summaries

Max Stock Levels

Limit the quantity of inventory shown on bol.com

Stock Buffer

Reserve units to avoid overselling

Auto Merge Orders

Merge orders from the same customer or delivery address

Order Importing Type

Choose when to begin importing new bol.com orders into Helm

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your bol.com integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Credentials

Ensure the Client ID and Secret are copied exactly from your bol.com account

Authorisation Errors

Confirm redirect URI and OAuth permissions match your bol.com developer app

Orders Not Importing

Verify that order statuses are selected and integration is marked as active

Stock Not Syncing

Check that stock sync is enabled and SKUs are mapped correctly

If you experience issues and need assistance, contact Helm Support