Veeqo Integration Guide

Integrate your Veeqo account with Helm to unify your order management, synchronise stock in real time, and streamline multi-channel fulfilment from one central hub

What is Veeqo

Veeqo is a multi-channel inventory and shipping platform owned by Amazon, designed to help retailers manage orders, stock, and shipments across multiple sales channels from one dashboard

By connecting Veeqo to Helm, you can ensure accurate inventory levels, automate order imports, and keep fulfilment aligned across all channels

PROS ✅

CONS ❌

Seamless integration with major UK and global sales channels

Requires an active Veeqo account with API access

Sync stock and orders across platforms in real time

Technical setup may require assistance from Veeqo support

Built-in support for barcode scanning and shipping carriers

Rate limits or permission scopes may affect some API functionality

Step-by-Step Setup

To integrate Veeqo with Helm:

  1. Log in to Veeqo
    Navigate to the Developer or API section in your account settings

  2. Generate API Credentials
    Copy your Veeqo API Key or access token

  3. Log in to Helm
    Go to Settings → My Store

  4. Add New Sales Channel
    Click Add New Sales Channel and select Veeqo from the list

  5. Enter Required Details

FIELD

DESCRIPTION

Sales Channel Name

e.g., Veeqo UK

Sales Channel Logo

Upload your company logo or the Veeqo logo

API Key or Token

Paste the token generated in your Veeqo dashboard

  1. Click Continue

Interaction Settings

Adjust how Helm interacts with your Veeqo account:

INTERACTION SETTINGS

DESCRIPTION

Sync Inventory

Automatically import product data from Veeqo

Sync Stock Levels

Keep Helm’s stock data aligned with Veeqo in real time

Use Channel Names

Show product names from Veeqo in Helm order records

Max Stock Levels

Cap the number of units Helm sends to Veeqo

Stock Buffer

Set a buffer stock level to prevent overselling

Auto Merge Orders

Automatically combine multiple orders from the same buyer

Order Importing Type

Select the date/time to begin importing orders from Veeqo

Final Steps

  • Click Save once all settings are configured

  • Set the channel to Is Active at the top of the screen

Your Veeqo Marketplace integration is now live - and you’re ready to Take the Helm

Common Issues

ISSUE

SOLUTION

Invalid API Key

Confirm that your API key or token is still active in Veeqo

Orders Not Importing

Check that the integration is marked active and order statuses are set

Stock Not Updating

Make sure product SKUs are mapped and sync is enabled in Helm

API Rate Limiting

Wait and retry if API limits are reached, or contact Veeqo support

If you experience issues and need assistance, contact Helm Support