Sonepar Integration Guide
Integrate your Sonepar account with Helm to automate order processing, synchronise stock in real time, and streamline fulfilment across electrical, industrial, and HVAC distribution channels
What is Sonepar
Sonepar is a global leader in the distribution of electrical products, solutions, and related services, serving professional electricians, contractors, and industrial customers with a broad product portfolio and extensive supply chain network
Connecting Sonepar to Helm enables centralised order management, accurate inventory tracking, and efficient multi-location fulfilment across diverse electrical and industrial markets
PROS ✅ | CONS ❌ |
Access to a vast network of electrical distributors and contractors | Requires a valid API URL and API Key issued by Sonepar |
Real-time syncing of orders and stock levels | Product data may require compliance with industry standards |
Supports multi-location warehousing and fulfilment | Onboarding may involve distributor agreements and integration vetting |
Step-by-Step Setup
From your Helm dashboard:
Navigate to Settings > My Store
Click Add New Sales Channel
Select Sonepar from the list of available integrations
Click Install
Enter the required details:
FIELD | DESCRIPTION |
Sales Channel Name | Enter a name such as Sonepar UK or Sonepar Electrical Distribution |
Sales Channel Logo | Upload the Sonepar logo or your own branded icon |
API URL | Enter the full API endpoint provided by Sonepar |
API Key | Paste the API key issued via your Sonepar vendor or integration portal |
Click Continue
Interaction Settings
Configure how Helm interacts with Sonepar:
INTERACTION SETTINGS | DESCRIPTION |
Sync Inventory | Automatically import product SKUs and details from Sonepar |
Sync Stock Levels | Synchronise stock quantities between Helm and Sonepar |
Use Channel Names | Display product names from Sonepar on Helm order summaries |
Max Stock Levels | Set maximum stock levels sent to Sonepar |
Stock Buffer | Reserve stock to prevent overselling of critical items |
Auto Merge Orders | Merge orders from the same customer or site |
Order Importing Type | Set the date/time from which orders will start importing |
Final Steps
Click Save once all settings are configured
Set the channel to Is Active at the top of the screen
Your Sonepar integration is now live - and you’re ready to Take the Helm
Common Issues
ISSUE | SOLUTION |
Invalid API URL | Verify the URL includes HTTPS and the correct API endpoint |
Invalid API Key | Confirm the API key is active and assigned to your Sonepar account |
Orders Not Importing | Ensure the channel is active and order filters are properly configured |
Stock Not Syncing | Make sure stock sync is enabled and SKU mappings are correct |
If you experience issues and need assistance, contact Helm Support
